FAQ

Services

Floramour offers a wide variety of natural and artificial flower bouquets, seasonal gifts, and elegant decorations for occasions like weddings, birthdays, and graduations. The website also includes images showcasing decoration services and floral arrangements for events.

 

Yes, you can fully personalize your bouquet by selecting flower types, colors, box sizes, and even adding a greeting card or message that reflects your style.

Yes, Floramour provides floral arrangements and decoration services for small events, private gatherings, and special occasions. You can view examples of past event decorations on our website and request a custom package based on your needs.

You can reach our team through the “Contact Us” page on the website, or via our social media channels on Facebook and Instagram. You can also contact us directly via WhatsApp—our phone number is available on the website for easy access.

Delivery

Yes, we offer same-day delivery within Hebron city for select orders, depending on the time of the order and product availability. To ensure same-day service, we recommend placing your order early in the day and confirming availability via WhatsApp or phone.

The delivery fee within Hebron ranges from 10 to 15 NIS, depending on the location. The cost is based on the distance and time required to reach the destination.

We currently deliver within Hebron city, with plans to expand to other regions in the future.

Our first goal is to have your flowers delivered as quickly as possible. We will deliver your order within the selected time frame in the checkout process. Delivery usually takes 1–2 business days, with same-day delivery available in certain cases.

Yes! we will notify you once your order has been successfully delivered. You will receive a confirmation message via WhatsApp or SMS, depending on your preferred contact method.

Absolutely. You can enter a different delivery address so the gift is sent directly to the recipient without you needing to receive it first.

Payment

  • Cash on delivery 

  • Digital wallet payment via mobile apps

  • Credit/debit card payments

Yes, all online payments are protected using advanced encryption and secure payment gateways.

Promotions

Yes, we regularly offer promotions during special seasons like Valentine’s Day, Mother’s Day, Ramadan, and graduation season. Stay updated by following us on social media.

We are working on a newsletter feature that will allow you to receive the latest offers directly to your email.